1. Prerequisite

1. Salesforce Instance

2. EVA Salesforce-Native Event Registration App (https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000K3BZlUAN)

3. Zebra Printer (Model ZD620, ZD621) with Wifi feature.

• Power cable

• Network cable

4. iPad with iPadOS 12.4 or later.

5. WiFi router with SIM or venue hardline

• Power cable

6. Badge Stock

2. Installing App on iPad

Download the “EVACheckIn” app from Apple app Store using the below url:

https://apps.apple.com/us/app/evacheckin/id6463192914

3. App Login Credentials

You will be provided the client admin login credentials for login into the app by admin. (To create the client admin user credentials, one needs to create a connected app in the salesforce and configure it with EVA CheckIn WebApp to sync the events and attendees information with CheckIn App).

Further, client admin can create more users for login into the app.

4. Connecting Printer with iPad

After you login into the app, you will need to set up the printer with the app. 

There are two ways to set up the Zebra printer with the iPad. 

1. Connect Printer using IP Address

• Turn ON the printer and connect with Network

1. Connect the Power cable with the printer and press the Power button for about 5 seconds and then release the power button. 

2. Connect a network cable to the rear of the tag printer.

3. Connect the other end of the network cable into an available port on your router.

• Turn ON WIFI on your iPad

1. From your Home screen, go to Settings > Wi-Fi.

2. Turn on Wi-Fi. Your device will automatically search for available Wi-Fi networks.

3. Tap the name of the Wi-Fi network that you want to join. (Make sure your iPad and Printer are connected to the same wifi network).

• Grab the IP Address

• Method 1 

1. Press and hold the Feed button and Cancel button until printing begins. It will print the Network Configuration. You can grab the IP address from the wired section.

2. Open the app on iPad and login. After login goto printer setup menu and enter the IP address.

• Open the EVA CheckIn App

• Login with your credentials

• Click on the Hamburger menu

• Choose the Printer Settings Menu.

• Choose “Connect via IP”

• Enter the IP Address of the Printer. 

• Method 2

You can use the Zebra Printer Setup Utility App. Click the url below to download the app.

https://apps.apple.com/us/app/zebra-printer-setup-utility/id1454308745

1. Open the Zebra Setup Utilities App.

2. Navigate to the printer setup menu below, and select Connectivity Settings.

3. On the next screen, see the ip address in the section “Connect Via Wired Ethernet”

2. Connect Printer using Bluetooth

• Turn ON Bluetooth in iPad

1. From your Home screen, go to Settings > Bluetooth > ON

• Detect Printer on app

• Open the EVA CheckIn App

• Login with your credentials

• Click on the Hamburger menu

• Choose the Printer Settings Menu.

• Choose “Connect via Bluetooth”

• Search for the available devices

• Identify and connect your printer

5. Load the Badge Stock

Insert your stock through the slot at the rear of the printer, feeding the edge with the black line into the printer slot first.

The timing mark is read through a sensor on the bottom of your printer, so the timing mark must be face-down with the blank or branded stock face-up. Expand the media guide's hangers so that they're the width of the badge stock. Then run the badge stock through between and underneath the media guide's hangers. Then close the printer.

6. Calibrating the Printer

The printer will be in pause mode. Press the Pause indicator button on the front of the printer to exit pause mode.

Calibrate your printer by pressing and holding the Pause and Cancel buttons for 2 seconds.